Having just seen some of the things said on Twitter I feel compelled to reiterate this.
We address every single email that is sent to the mod address. Some things are eye roll worthy, some things are legitimate, but we still read and respond to everyone's concerns/questions/issues.
In this case someone presented us with legitimate cause to follow up on a concern and Mare did follow up on it. She first looked further into it, then consulted me, and we came to a joint conclusion. At no point do I believe she acted "immaturely" in that decision, nor do I believe that being open and honest with you guys when you ask us questions about why things happen is immature.
We've always stressed the fact that we are happy to explain to anyone the reasons why something was done because we have nothing to hide. But please, rather than taking your concerns to Twitter (where you may think no one can see it but everyone can) speak to us about it, engage us in discussion, and you may find it's not as serious as you might think.