Absolute Chaos Discussion Boards

Welcome => Rules and News => Topic started by: Sakabelle on August 06, 2013, 05:45:14 PM



Title: Unable to Respond to Reviews
Post by: Sakabelle on August 06, 2013, 05:45:14 PM
For some reason the site will not let me respond to reviews. I have tried using two different browsers, my work computer and my personal computer and I keep getting the same error:

"Forbidden

You don't have permission to access /user.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request."

Is this happening for anyone else?


Title: Re: Unable to Respond to Reviews
Post by: mare on August 06, 2013, 05:52:54 PM
I was actually having trouble leaving a review earlier. I can't do it on firefox but I was able to do it from AOL.

Weird.

I wasn't getting a 404 error. The actual box where you're supposed to write just didn't show up for me.


Title: Re: Unable to Respond to Reviews
Post by: RokofAges75 on August 06, 2013, 06:02:06 PM
I am so tired of seeing that Forbidden error message!  I haven't gotten it for reviews (but I haven't posted anything in awhile either LOL), but I've gotten it when trying to post on the forum.


Title: Re: Unable to Respond to Reviews
Post by: mare on August 06, 2013, 06:04:31 PM
I used to get that all the time here too but ever since Ash fixed the problem it hasn't been happening to me anymore. It's been weeks.


Title: Re: Unable to Respond to Reviews
Post by: RokofAges75 on August 06, 2013, 06:09:46 PM
It only seems to be certain posts.  One time it wouldn't let me post one that had URLs in it.  The other day, it let me post the first half of my really long concert review, but not the second half.  I thought maybe it was because it was too long, so I tried to post it one paragraph at a time, but it wouldn't even let me post it that way.  I didn't have anything special in that post, just text, so I have no idea why.  When I posted in other threads, it worked fine.


Title: Re: Unable to Respond to Reviews
Post by: Sakabelle on August 06, 2013, 06:17:55 PM
That is so random! I'll get the forbidden error when I try to hit the site sometimes too, but refreshing makes it go away lol.


Title: Re: Unable to Respond to Reviews
Post by: mare on August 06, 2013, 06:35:40 PM
It just happened again! For whatever reason, I can't leave reviews on firefox! That is annoying! LOL


Title: Re: Unable to Respond to Reviews
Post by: julilly on August 06, 2013, 06:40:11 PM
I was actually having trouble leaving a review earlier. I can't do it on firefox but I was able to do it from AOL.

Weird.

I wasn't getting a 404 error. The actual box where you're supposed to write just didn't show up for me.


Remember the other day, when I pointed out that we weren't able to see the text boxes in the admin panel to update the news, etc and I fixed it? Well apparently we only get one or the other this week. Either we can get text boxes in the admin panel or in story bodies but not both. Sigh. I'll take a look at it.

In the meantime, if the text box isn't showing up for anyone, just unclick "use TinyMCE" and write your comments in plaintext.

Are you still unable to leave reviews, Steph?


Title: Re: Unable to Respond to Reviews
Post by: julilly on August 06, 2013, 06:42:48 PM
It only seems to be certain posts.  One time it wouldn't let me post one that had URLs in it.  The other day, it let me post the first half of my really long concert review, but not the second half.  I thought maybe it was because it was too long, so I tried to post it one paragraph at a time, but it wouldn't even let me post it that way.  I didn't have anything special in that post, just text, so I have no idea why.  When I posted in other threads, it worked fine.

It's links. Another lovely glitch is that the script for the forum is that you have to just post a full URL, but not turn it into a [ URL=whatever]whatever[ /url] link. It won't accept it otherwise.

If its just text, I don't know why it wouldn't post. It hates us all and needs to be taken out to pasture and shot?


Title: Re: Unable to Respond to Reviews
Post by: julilly on August 06, 2013, 06:43:20 PM
I used to get that all the time here too but ever since Ash fixed the problem it hasn't been happening to me anymore. It's been weeks.

We're you ever able to get onto the site on your laptop Mare?


Title: Re: Unable to Respond to Reviews
Post by: RokofAges75 on August 06, 2013, 06:44:07 PM
Yeah, I figured out it was the links with the one post I mentioned; I think it was one where we were linking fanfics, and I wanted to make them pretty instead of posting the full URLs, but it didn't work.  But I didn't have any links in my concert review, so I don't know why that wouldn't work.  It must just hate us sometimes!


Title: Re: Unable to Respond to Reviews
Post by: mare on August 06, 2013, 06:45:47 PM

Remember the other day, when I pointed out that we weren't able to see the text boxes in the admin panel to update the news, etc and I fixed it? Well apparently we only get one or the other this week. Either we can get text boxes in the admin panel or in story bodies but not both. Sigh. I'll take a look at it.

In the meantime, if the text box isn't showing up for anyone, just unclick "use TinyMCE" and write your comments in plaintext.

Are you still unable to leave reviews, Steph?

Oh, I had forgotten about that! Even when I clicked the tiny micey thing there was still no box to even include plain text. LOL I like calling it tiny micey because that's how I say it! Random tidbot of info for you!


Title: Re: Unable to Respond to Reviews
Post by: mare on August 06, 2013, 06:46:23 PM
We're you ever able to get onto the site on your laptop Mare?

Yes, just one day it randomly started working for me. LOL Weird.


Title: Re: Unable to Respond to Reviews
Post by: julilly on August 06, 2013, 06:50:11 PM
Oh, I had forgotten about that! Even when I clicked the tiny micey thing there was still no box to even include plain text. LOL I like calling it tiny micey because that's how I say it! Random tidbot of info for you!

So.much.hate.

You know what the worst thing about efiction is? It's such a great concept, basically every fanfic archive uses it or has used it, especially with the volume of authors we have but they called it quits a few years ago and the script hasn't been updated since 2010. It was left with an abundance of bugs and so desperately needs TLC.

Apparently a couple of the founders have decided to give it another go but who knows when an update will be out and if it will be compatible with what everyone already has.


Title: Re: Unable to Respond to Reviews
Post by: RokofAges75 on August 06, 2013, 06:51:23 PM
That is a bummer about eFiction!


Title: Re: Unable to Respond to Reviews
Post by: Sakabelle on August 06, 2013, 08:16:19 PM
I can leave reviews okay, I'm just unable to respond to my reviews. *kicks AC*

And yeah, eFiction is a massive mess. Any site I've been on that uses it always has problems. Is it open source, are we able to go into the script and tinker with the code?


Title: Re: Unable to Respond to Reviews
Post by: julilly on August 07, 2013, 05:12:10 AM
It sure is! PHP and MySQL, right up your alley lol


Title: Re: Unable to Respond to Reviews
Post by: mare on August 08, 2013, 07:18:52 PM
Well I can't post a new chapter now either. When I try on firefox the boxes don't come up and when I try on AOL it says 404 forbidden. LOL I'm going to try to do it as a mod as see if that works but if not, that's gonna suck!


Title: Re: Unable to Respond to Reviews
Post by: usako on August 10, 2013, 02:00:40 PM
I can't post my new chapter either.  :-[ :-[


Title: Re: Unable to Respond to Reviews
Post by: mare on August 10, 2013, 02:25:05 PM
Are you getting that 404 thing?

If you want to email it to me I can try to do it as an admin. That's the only way I've been able to post my own chapters.


Title: Re: Unable to Respond to Reviews
Post by: mare on August 10, 2013, 02:25:46 PM
my email address is egypt18015@aol.com


Title: Re: Unable to Respond to Reviews
Post by: usako on August 10, 2013, 02:27:12 PM
Thanks!

Do I have to send you my username and password too?


Title: Re: Unable to Respond to Reviews
Post by: mare on August 10, 2013, 02:30:53 PM
Nope because I have the power of a supreme being I can access your account without those! LOL

 :notworthy:


Title: Re: Unable to Respond to Reviews
Post by: usako on August 10, 2013, 02:34:04 PM
Nope because I have the power of a supreme being I can access your account without those! LOL

 :notworthy:

 :notworthy:
You're the Master. LOL

Sent you the mail, Mare, and thanks.



Title: Re: Unable to Respond to Reviews
Post by: mare on August 10, 2013, 02:37:30 PM
I got it but don't thank me just yet. I'm getting that 404 warning even trying to post as a mod.

I'm going to try one last thing.


Title: Re: Unable to Respond to Reviews
Post by: usako on August 10, 2013, 02:41:35 PM
I got it but don't thank me just yet. I'm getting that 404 warning even trying to post as a mod.

I'm going to try one last thing.

 :'(


Title: Re: Unable to Respond to Reviews
Post by: mare on August 10, 2013, 02:43:03 PM
okay strange thing lol I did update it and it did work but it's not showing up on the most recent page and when you look at it, it says there's only one chapter. If you go in to edit it though, you'll see it's there so I'm baffled! Anyway now that's it's technically there, maybe you can go in and edit it or try to repost it and it'll show up on the most recent page. If not maybe Julilly will know what the heck to do because I'm confused! LOL


Title: Re: Unable to Respond to Reviews
Post by: usako on August 10, 2013, 02:48:50 PM
When I go to edit, it's there. But when I try to edit it, guess what? I get the 404 page.

Guess I'll wait tomorrow then.


Title: Re: Unable to Respond to Reviews
Post by: mare on August 10, 2013, 02:56:25 PM
And I fixed it! :) It's on the most recent page! LOL

Don't ask me how I just played around and bam!


Title: Re: Unable to Respond to Reviews
Post by: usako on August 10, 2013, 02:59:21 PM
And I fixed it! :) It's on the most recent page! LOL

Don't ask me how I just played around and bam!


 :notworthy: :notworthy: :notworthy: :notworthy: :notworthy:


Title: Re: Unable to Respond to Reviews
Post by: mare on August 10, 2013, 03:16:41 PM
LOL okay I am worthy of all those! :)  :thpt:


Title: Re: Unable to Respond to Reviews
Post by: julilly on August 10, 2013, 07:20:41 PM
Glad to see you got it all sorted out! haha


Title: Re: Unable to Respond to Reviews
Post by: brian_fan_4eva on August 12, 2013, 06:10:41 PM
I'm still getting the 403/404 error when trying to post a new chapter to my story :( I think I sent an email through the contact us button before I realized I could post here on the boards. *facepalm*

I had tried a few days ago to post a chapter and had gotten it then but thought it was an error on the internet connection I was using though I should know better...a 404 error is a server error usually.

Well I guess this means I'll be several chapters ahead of what I have currently posted. :D


Title: Re: Unable to Respond to Reviews
Post by: mare on August 12, 2013, 06:31:20 PM
Some of us have been having that issue too for whatever reason. If you want to email me your chapter at the address I posted a few posts back, I can try to post it for you like I did for Cinzia. It's kind of a crap shoot though lol sometimes it'll work and sometimes it won't but I don't mind trying.


Title: Re: Unable to Respond to Reviews
Post by: brian_fan_4eva on August 12, 2013, 07:37:56 PM
I can definitely do that. I'll send it from my gmail acct, so if you get an email from a barbpurdie@gmail.com that is me. :D


Title: Re: Unable to Respond to Reviews
Post by: mare on August 12, 2013, 07:41:12 PM
Make sure you tell me what story it is too! LOL


Title: Re: Unable to Respond to Reviews
Post by: brian_fan_4eva on August 12, 2013, 07:46:00 PM
Yup! I made sure the story title was included in the email. Just sent it off. Thanks in advance Mare!


Title: Re: Unable to Respond to Reviews
Post by: mare on August 12, 2013, 07:59:57 PM
Okay well it's posted. It looks like the chapter is out of order. Did you post 24 before 23? LOL


Title: Re: Unable to Respond to Reviews
Post by: brian_fan_4eva on August 12, 2013, 08:04:49 PM
no...but I just looked and it looks like the chapter did post earlier when I tried. hmm...that's a bit odd. oh well, I deleted that chapter that looks out of order. Thanks for your help! It looks like I'll be able to post again for now.


Title: Re: Unable to Respond to Reviews
Post by: mare on August 12, 2013, 08:08:17 PM
Good! And just FYI for both you and Cinzia, when I tried to do it just in the boxes I also got a 404 message but when I copy and pasted your chapters into a word document, saved it as a web page and then uploaded it that way, it went through. :) Hopefully AC will just stop being a butt! LOL


Title: Re: Unable to Respond to Reviews
Post by: brian_fan_4eva on August 12, 2013, 08:31:46 PM
ahhh. thanks for the pointer. didn't think about doing it that way! Hopefully AC get's fixed soon, or can be fixed so people can post things regularly again.


Title: Re: Unable to Respond to Reviews
Post by: mare on August 12, 2013, 08:39:34 PM
It would be nice, unfortunately it's out of our hands (Julilly and I) but hopefully the glitches will go away!


Title: Re: Unable to Respond to Reviews
Post by: usako on August 13, 2013, 05:06:44 AM
Good! And just FYI for both you and Cinzia, when I tried to do it just in the boxes I also got a 404 message but when I copy and pasted your chapters into a word document, saved it as a web page and then uploaded it that way, it went through. :) Hopefully AC will just stop being a butt! LOL

Thanks for the advice. Though I didn't have any problem posting "Don't give up". But I will definetely try that way too now.


Title: Re: Unable to Respond to Reviews
Post by: mare on August 13, 2013, 06:44:04 AM
Yeah, just in case you guys happen to get that 404 message again, try it that way to see if it works. It may not, but it's worth a shot. :)


Title: Re: Unable to Respond to Reviews
Post by: mare on August 15, 2013, 03:33:31 PM
Yes, the site is down just in case anyone is wondering. It's weird that the MB is working so maybe that means the site will be back shortly! Let's hope because no, I have no idea why it's not working. Probably a server/host issue. Blah!


Title: Re: Unable to Respond to Reviews
Post by: Chaos on August 15, 2013, 04:10:44 PM
Yeah, up, so apparently our efiction DB has overloaded the server.

I'm in talks w/ the server guys to see what we need to do to fix the issue. I'm pretty sure it's going to involve pruning the size of the database, which means...

The bad news: We're likely going to have to prune out a lot of the reviews (which take up more than half of the db space and are the only thing I can think of that would be able to be removed w/o effectively taking down the site). I'm going to copy the DB before doing anything, and will probably TEMPORARILY disable reviews until I have some time this weekend to see if I can come up with something either to save off those reviews somewhere else or [insert some brilliant idea here].


Title: Re: Unable to Respond to Reviews
Post by: mare on August 16, 2013, 06:13:50 PM
Just out of curiosity, how many of you still can't access the site? The only way I can get on the site is by clicking on a review or response to a review link. When I try to direct link to the site no matter what I use, I am still getting that site is down message.

Anyone else?


Title: Re: Unable to Respond to Reviews
Post by: RokofAges75 on August 16, 2013, 08:35:30 PM
Same here, Mare; I'm getting the site is down message.


Title: Re: Unable to Respond to Reviews
Post by: RokofAges75 on August 16, 2013, 08:41:09 PM
I think the only problem is with the main page at absolutechaos. com.  Maybe Chaos just needs to remove the message.  I got an email about your update, Mare, and tried that link, and it worked fine.  From there, I can get to the rest of the site like normal.  It's only if I go to just absolutechaos. net that I see the down message.


Title: Re: Unable to Respond to Reviews
Post by: Rose on August 16, 2013, 09:22:20 PM
You know what's weird? On my phone I get the message. When I go on my computer I access it just fine. Weirdness.


Title: Re: Unable to Respond to Reviews
Post by: usako on August 17, 2013, 12:35:48 AM
To me it's the opposite. On my phone, it works fine and I don't get the message; when I try with my computer, I get the message.  :crazy:


Title: Re: Unable to Respond to Reviews
Post by: mare on August 17, 2013, 02:40:20 AM
Gotta love the internet, such a weird thing! Hopefully when Ash sees this, he'll remove that message.

*raises bat signal again*


Title: Re: Unable to Respond to Reviews
Post by: Chaos on August 17, 2013, 06:29:10 AM
The message is gone. The host apparently opened the site to all without telling me they'd done so (not complaining, of course, except that it would've been good to know so I could remove the message...). Just so ya'll know, I've had to TEMPORARILY remove the reviews so we don't overload the server again. They're still there, just not reachable for the moment. They'll be back as soon as the site is moved.

I'm close to deciding on a new host, so hopefully the move will be soon and we'll be on a server with better resources and won't have to worry about similar outages.


Title: Re: Unable to Respond to Reviews
Post by: RokofAges75 on August 17, 2013, 08:16:33 AM
Yep, the main page works again!  Thanks for the update, Ash!


Title: Re: Unable to Respond to Reviews
Post by: mare on August 17, 2013, 11:02:33 AM
Anyone who hasn't made an update thread, now would probably be a good time to do it so this way people can come in and leave you reviews that way until the review function is back up and running soon-ish I guess. lol


Title: Re: Unable to Respond to Reviews
Post by: emilo on August 19, 2013, 12:11:01 PM
Anyone else not able to access the "manage your stories" link?


Title: Re: Unable to Respond to Reviews
Post by: mare on August 19, 2013, 07:36:58 PM
It appears that the move to the new server was successful! You might want to go over to AC and see if you can access everything and if you can't, comment in the news item Ash left so he knows what's working and what's not.


Title: Re: Unable to Respond to Reviews
Post by: emilo on August 19, 2013, 07:39:04 PM
Interestingly, it appears that some posts on the forum from today have disappeared.  I'm sure that had to do with the move.  Very small price to pay, I say. I know this because a couple of the poste were mine. lol.  Apparently I DID break it again.  :'(


Title: Re: Unable to Respond to Reviews
Post by: mare on August 19, 2013, 07:40:43 PM
Same here, Emily! I was just telling Julilly, everything that posted after I came home from school seems to have disappeared as if it was all some kind of dream! :(

Ironically one of those was me asking you if you broke AC again! LOL


Title: Re: Unable to Respond to Reviews
Post by: emilo on August 19, 2013, 07:52:27 PM
I saw that.  AND responded to it.  See? Broke it.


Title: Re: Unable to Respond to Reviews
Post by: mare on August 19, 2013, 07:58:28 PM
Aw, didn't see the response. Way to go! LOL


Title: Re: Unable to Respond to Reviews
Post by: julilly on August 19, 2013, 08:13:38 PM
Her response was no. The built-in forum lie detector determined.... .that was a lie. :P


Title: Re: Unable to Respond to Reviews
Post by: emilo on August 19, 2013, 08:16:47 PM
 :(


Title: Re: Unable to Respond to Reviews
Post by: mare on August 19, 2013, 08:24:10 PM
LOL


Title: Re: Unable to Respond to Reviews
Post by: Carter-Orange on August 20, 2013, 12:46:50 PM
I noticed a couple of my posts have vanished too!  Oh well, I'll test and see if everything works OK now :)